Notifications

Connect your account to Slack

Connecting your Slack account to SMACC has many benefits: Let selected users be notified about manually and/or automatically deleted documents directly and live in Slack. Allow users to be notified about new tasks, approve tasks in Slack, and receive notifications about new mentions in Slack.

Connect your SMACC Company Account to your Slack Workspace

Please note: To configure these settings you need the “Owner” user role. Only if the company account has been connected to a Slack Workspace, users will be able to enable Slack notifications.

  1. Open Main Menu/Client/Settings/Notifications/Slack
  2. Click “Connect Company with Slack”
  3. A second window will open. Confirm this by clicking on Allow.

Enable notifications for deleted documents in Slack (Channel)

Please note: To configure these settings you need the “Owner” user role. Channel notifications will be available to all users who can view the channel. Possibly also users who are not active in the channel, if the channel is not closed. In doubt, open a new channel, invite authorized users and set the channel to closed.

  1. Open Main Menu/Client/Settings/Notifications/Slack
  2. Select a Slack Channel for “Notifications about automatically deleted duplicates”. If you don’t select a channel, this notification will not be enabled.
  3. Select a Slack Channel for “Notifications about manually deleted documents”. If you don’t select a channel, this notification will not be enabled.
  4. Click Save

Please note if you want to use private channel:

  1. Create a channel in Slack
  2. Set the channel in Slack to private
  3. Invite the SMACC bot: Simply type @SMACC in the text box, select SMACC from the suggestions shown, and click send.
  4. The Slackbot will confirm the invitation with “Ok! I invited @SMACC to this channel.”
  5. Switch to SMACC and open the Slack configuration (if you already have the page open, please reload it!).
  6. Now you can find this private channel in SMACC in the selection “Message about autom. deleted duplicates” and also in the channel selection “Message about manually deleted documents”.

Connect your SMACC User account with your Slack account

Please note: You can only connect your user account to your Slack account if your company is connected to Slack. Please contact your internal admin if you have any questions.

  1. Open Main Menu/Client/Settings/Notifications/Slack
  2. Click “Connect User with Slack”
  3. A second window will open. Confirm this by clicking on Allow.
  4. You will receive a confirmation email from Slack.
  5. Enable “Slack direct notifications about new tasks” or/and
  6. Enable “Slack direct notifications about new mentions in SMACC”.
  7. Click Save
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